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 FAQ's
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When is my course payment due?
This
depends on the course. A down payment for both the course and accommodation
is normally due when you confirm participation. If the course is
held at alam sari and/or you are staying at alam sari, a one night
accommodation charge is also payable at this time. This is can be
paid by credit card and normally non-refundable less than one month
from the arrival date or course commencement date so please be as
sure as you can be before confirming participation and making payment/deposit.
Cancellation
and deposit conditions vary from course to course and especially
with non-alam sari based courses. Please check in the course description
and information. If you're still unsure, please email info@learninginbali.com
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Who is payment made to?
For courses conducted
at Alam Sari Keliki, credit card details need to be provided to
allow for a deduction. Alternatively payment can be made by bank
transfer to ABN AMRO Bank, Jalan Teuku Umar Branch, Denpasar, Bali,
Indonesia. Account name P.T.Alam Sari Bali, a/c number (United States
dollars) or (Indonesian rupiah). All transfer costs are to be borne
by you, the sender, so we should receive the full payment for your
course fee deposit and any other deposits due. If not, your enrollment
may be cancelled or else you will have to pay the balance on arrival
and before the course starts.
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What is the cancellation policy?
We understand that unforeseen
circumstances can often occur when educational courses are offered
at some distance from the participants home. We will, wherever possible
try to accommodate changes in your plans that necesitate changes
to your itinerary or even cancellation. However we also need to
consider teachers of courses so most of them have a cancellation
fee for those who cancel within a month of the course. alam sari
cancellations usually incur forfeiting one nights accommodation
in the event of cancellation within a month of arrival. In other
situations we will try to be as flexible as possible in changing
courses to meet your circumstances. We do need as much notice of
this as possible however.
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Do I need personal and health insurance
for my visit to Bali?
Yes, this is highly
recommended. As you see below, medical facilities in Bali especially
for serious illness and emergencies are not well developed and so
in such cases medical evacuation is often required. This can be
very expensive and without insurance can be financially crippling.
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What will the weather be like at
the time of year I’m in Bali?
Bali has two main seasons-the
wet and dry season. The wet season generally lasts from September
to March and the dry season from April to August. However in a tropical
region and at higher altitudes rain can be a daily occurrence even
in the 'dry' season. Tropical rain however usually occurs in short
spells and is not such an interruption to daily activities as it
is in temperate climates. Whether you come in the wet or dry season,
a light raincoat/cape is a useful part of your packing throughout
the year.
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Are there any facilities or activities
that my family members including children can do while I’m
doing the course in Bali?
Yes, Bali is a great place
for kids to both learn and/or do other things while you're learning.We
can advise you of a range of activities for children. We have a
children's collection of books, games and toys, a childrens menu
at our restaurant and activities that children can do at alam sari
and its vicinity. In addition a number of our courses are suitable
for children to participate in and/or children can do modified or
parallel activities. Please ask about these options.
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What are medical and health facilities
like in Bali?
For minor complaints
requiring doctors visits and medication, there are a full range
of both local and foreign operated clinics. The staff at alam sari
will ensure that all those participating in Learning in Bali sponsored
courses are aware of local options if they need them. Most medication
can be bought at local pharmacies (apotiks) although specialist
drugs and medicines may be difficult to find or expensive-better
to bring your own. Local hospitals vary in quality. For treatment
of minor illness and injury they offer good service at reasonable
prices. Foreign operated clinics also offer such service with English
or other foreign language speaking staff however the cost of treatment
is higher. However for emergency surgery or major illness evacuation
to Jakarta, Singapore or Australia is usually recommended. Make
sure you have adequate medical insurance.
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Is malaria a problem in Bali
and should I take malaria prophylatics?
Bali is officially one of
Indonesia's malaria-free areas however mosquitoes are found in some
places and if you want to avoid unnecessary risks then taking an
anti-malarial pill before, during and after travel to Bali is advised.
If in doubt check with your doctor or medical authority.
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Can I do a course based at Alam
Sari but stay elsewhere?
Yes, certainly. You
or your group or some members of it, can stay in Ubud or elsewhere
while doing a course at alam sari. In this case, we can arrange
the transport to collect you each day or you can do this yourself.
If you chose to stay in the Ubud area, allow about 20 minutes to
get to alam sari. If you stay in the Kuta, Sanur, Nusa Dua areas
allow an hour to an hour and a half to get to alam sari.
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Can I stay at Alam Sari and do
a course elsewhere?
Yes, certainly. You
or your group can enjoy all of our facilities and services without
doing your course at alam sari. In this case, we will arrange the
transport to the venue of your course or you can do this yourself.
Most of the venues of courses are in the Ubud area so allow about
20 minutes to get there from alam sari. Venues in the Kuta, Sanur,
Nusa Dua areas are an hour to an hour and a half away from alam
sari.
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Can I run my own course with my
own group at Alam Sari or elsewhere?
Yes, certainly as long
as the content of your course is deemed to be appropriate to the
cultural norms and sensitivities of Bali and Indonesia. The owners
of this website will be the sole arbiters of this so if you plan
to do this you would need to let us know what your course content
is. You and your group can stay at alam sari and have the course
there, enjoy all of our facilities and services or make other arrangements.
We are happy to make any arrangements you need for such 'self run'
or 'self contained' courses you may want to run independently of
this site whether you stay at or use alam sari or not. We can also
add your course to our Learning in Bali calendar if you wish to
open it to other participants. For more information contact us at
teach@learninginbali.com
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Are there any discounts for single
occupancy at alam sari and in other hotels?
alam sari offers a small discount
for single occupancy. Other hotels may or may not offer this discount.
If you use accommodation other than alam sari we will try to find
accommodation that does give some discount for single occupancy.
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Are any discounts offered for larger
numbers in courses or larger groups in hotels or in other activities?
For courses that use the accommodation
and other facilities at alam sari, we are happy to offer a group
discount on accommodation and other facilities. Savings on other
services such as transport and group activities are often possible.
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Are any discounts offered to members
of any organizations, companies or clubs?
No, sorry this isn't
possible-almost everyone can claim membership of such groups! However
as you see above, worthwhile discount can be obtained by groups.
For courses outside alam sari, discounts depend on those offering
the course. Please ask for more details for possible discounts on
non-alam sari based courses in which you are interested by using
info@learninginbali.com
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Do I have to bring any of my own
materials, books or other articles with me to do the course I’m
doing?
This depends on the
course and such material will normally be listed and given to you
when you enrol. For some courses materials are available locally
and will either be bought for you or you can obtain what you need
locally. Please ask for more details for any course in which you
are interested by using info@learninginbali.com
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Is there any reading or other preparation
I need to do before doing my course?
Again this depends on the
course and such material will normally be listed and given to you
when you enrol. Please ask for more details for any course in which
you are interested by using info@learninginbali.com
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Can I book a course and make my
own arrangements for everything else?
Yes, you are free to
make all your own arrangements or we can do some of them for you.
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Can you tailor make a programme
for me or for a group? Is it possible to have instruction in courses
or lessons in languages other than English?
Yes and yes. Just let us know
your individual requirements and we'll do our best to meet your
needs. While we will do our best to meet your needs, sometimes this
will not be possible or else may add to the cost of your programme.
We can arrange to have courses in different languages or provide
translators where possible. Please give us enough time to investigate
and try to make such arrangements. Where cousres are not available
in your language of choice and we are not able to find translators,
you are free to provide your own translation from English or the
language of instruction.
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About Us
